We, the developers of eMarkwallet, do not have access to your private information or actively track you in any way.
You are never required to share any personal information to use the basic eMarkwallet app, and your bitcoin private keys are only ever accessible to your own device.
If you choose to share your data with one of our third-party service providers, we make it easy for you to do so.
Users may install and use the eMarkwallet app on iPhone or Android without entering any personal information.
We may offer additional services through our app, provided by third parties, which require the user to enter a certain amount of personal information in order to use the services.
Users who do not wish to enter their personal information can simply refrain from accessing these third-party services. The eMarkwallet app will continue to function like normal.
Any emails we receive to our customer support platform, including the sender’s email address, will be visible to eMarkwallet employees. Information received through the customer support platform will be considered confidential and will not be shared outside the company.
When do we collect personal information?
Your personal information is only collected if and when you elect to use one of our third-party services.
How do we use your personal information?
How do we protect your personal information?
When you share personal information with us for the purpose of using one of our third-party services, your personal information is encrypted and transmitted to the third party.
For your convenience, information you have entered may be encrypted by your device and stored on our servers, so that only your device is able to read the information. When you access our third-party services again in the future, this data can be downloaded by your device, decrypted, and transmitted to a third-party service on your behalf so you do not have to enter it again. Since this information is encrypted by your device, is it not viewable by eMarkwallet employees or any third parties other than the ones you choose to share your data with.
Bitcoin private keys are always encrypted by the secure hardware storage on a user’s device, meaning they are never accessible outside the device.
What tracking information do we collect?
Users who visit our website or use our app may have their device’s I.P. address logged for the purpose of generating anonymous statistics or troubleshooting the performance of our web servers. Your I.P. address will not be used to track or identify you, but may be used to determine your geographic location to determine which of our services you are presented with.
Users of our iPhone or Android app will receive an anonymous unique device id (UDID) for the purpose of identifying the device to eMarkwallet servers. This UDID will not be tied to users’ identities, but will be used for debugging purposes and to differentiate devices when users of our third-party services access the services using multiple devices.